Marriott Jacksonville Downtown - Jacksonville, Florida

Oliver Greiner-Fuchs

Das Hotel ist sichtlich in die Jahre gekommen. Überall im Zimmer Abnutzungserscheinungen. Lampe, Spiegel usw verkratzt.

Das Eckzimmer selbst ist gross, aber wirkt sehr alt und dunkel. Bett war in Ordnung und es war zumindest alles sauber.

Upgrade als Titanium Elite bekommen und gratis Frühstück.

Personal war ausnahmslos sehr freundlich.

Hotel benötigt dringend eine Renovierung - was laut Personal auch geplant sei.

Joerg Sahlmann

Hotel, Bar und Restaurant top, haben uns nur in der Gegend vergriffen. Rund um das Hotel war nichts los, kein Restaurant und keine Bar.

Felicia Mason

The location of this hotel is perfect for someone new who wants to explore downtown. I enjoyed the amenities available within the hotel as well. Upon entering the establishment and checking in, Kari greeted me kindly and gave me so many helpful suggestions that made my stay here wonderful. The valet manager- Andrew and his team took good care of my car and was prompt in retrieving it whenever needed. When there was an issue with the Uber driver Andrew went above and beyond by communicating with the driver to ensure that I got where I needed to go safely. His attention to detail saved me from getting lost with the driver whom I expected to know more about where we needed to go. Kudos to Andrew and his Valet team. My only complaint is being startled out of my sleep by loud drilling. The hotel management gave no warning that renovations were happening on other floors. The room I stayed in was definitely outdated and the sprinkler system was ridden with clumped up dust and the plumbing in my bathroom leaked. I see why renovations are needed. Upon check out, I was treated well by a young man who tried to make up for the startling experience. Overall, Id stay here again on a more renovated floor.

Essence Samuel

Over all my stay was very nice! The hotel staff moves a little slow (my room had no remote). But the valet moved at a much better speed. Andrew was great helped me with my bags and no matter how many times I needed my car he was happy to get it for me. Was knowledgeable about the area and recommended some pretty good places to try. No rude staff 10th floor views were amazing thank you

Courtenay Staker

Room prices are decent and the staff is kind. The location is convenient. Parking is definitely overpriced and it is unfortunate the hotel doesn't offer it's own self parking. There is a private lot next door.

The rooms leave little to be desired. Outdated in every way; even the lamps and plugs. I wasn't thrilled with the cleanliness either. A hanger was at the end of our curtains holding it up and the curtains were dirty. Didn't feel like I was at a Marriott at all.

Jay Blu

So far, I’m not impressed beyond the view and convienance to my trip purpose. The carpets in the lobby and leading to the dining area look worn and unkempt. The bed skirts in the room were wrinkled, the chair was not the cleanest, and overall, the rooms felt outdated but very roomy. The closet was nice and big and there were plenty of hangers. It’s the little details that make a big difference for me, and this place is falling short, overall

I tried to watch YouTube, but there was no network connection. When I called the front desk at 10:15 PM. for assistance, they asked me to hold while helping another guest. After waiting for a long while, I hung up. I also attempted to watch regular TV, but the menu only shows channel names—not the programs—making it frustrating to navigate. The next day, I requested service, and they didn't fix it. I finally got it fixed on day 3, and no problems after that.
Lastly, there is a 2" gap under the door, so the rooms are noisy if anyone is in the hall.
The staff was nice. The food was good the beds were comfortable.

Regina Siedentopf

Just went for an overnight trip. The entire staff is amazing. It started with Valet, to the front desk, to the restaurant, and it continued. What a perfect example of hospitality. They should teach what this entire staff has done to other Marriott Hotel staff. They should be rated with ten (10) stars. Everything was simply perfect. Thank you to each and every one of you who made by overnight stay wonderful. Happy New Year.

Oleksandr Moskalenko

4* hotel? Definitely not. OLD, NOISY WITH AWFUL BED. Front desk guy at 11:30 pm was not friendly at all. When we booked we paid extra for the river view, but when we came to the room we saw a building. We asked the front desk to change the room - they changed with the same view ‍♂️because it was midnight and we were tired after a long trip we didn't complain anymore. The hotel is very old and very noisy. Air Handler in your room works as a very old industrial refrigerator - we turned it off because it was impossible to sleep. The mattress and pillow were so bad because so old. Bathroom? I think you understand how the bathroom looked like. Highly DO NOT RECOMMEND staying in this hotel. This is absolutely not a Marriot style, just a little better than Motel-6. This hotel NEEDS RENOVATION.