Quality Inn & Suites Kearneysville - Martinsburg - Kearneysville, West Virginia

Patrick H

Das Hotel ist ganz ok. Alt aber ok. Preise verhandelbar wenn man länger da ist. Frühstück... naja. Typisch fertig Futter. Nette Angestellte. Der Außenpool ist ganz cool. Nach der Arbeit mal rein hüpfen macht Laune.

Mike „Mukaaaa“ D

Although the other reviews seem very unsatisfied with this place, my one night experience was very satisfactory. At a price of $60 a night it’s really quite a deal for everything from this hotel. Upon walking in the service was not overwhelming amazing, but generally friendly and easygoing, got me squared away and I went to my room. The one major issue that made me take off a star was the smell, the hallway really smelled strongly of mold. More than was comfortable being in for too long, I’m not sure how they haven’t sanitized the carpet yet. Upon entering the room everything was clean, and I mean REALLY clean. I always check for anything wrong right after I had a debacle with not finding bedbug signs “within the required time frame” at a hotel I once stayed at and having to fight with the front desk to get a new room, and after checking everything was cleaned up spotlessly. Very comfortable bed, outdated furniture and bed but hey, it’s $60 a night, it was pretty great for the price. Continental breakfast? Score! With the little make it yourself waffle machine, sweet. Coffee all day, cleaning staff was super sweet, cleaning up for like 20 minutes around me after the breakfast had closed and I didn’t realize, and finally gently let me know it was closed but let me finish eating and didn’t rush me.

All in all great hotel except for the mold smell, I recommend it for the budget minded traveler.

Ashton Folk

Have stayed here multiple times with our dogs and never had an issue or a fee. Checked in and left for a whole 30 minutes maybe to run my son to my mothers since we were in for Christmas from 3 hours away and we’re threatened that our service animal would be taken if we did not pay a fee that we were not told about at all when checking in and have never paid in all the 4 times we stayed and the woman up front threatened to call the police when we were willing to just leave with a refund to be able to stay somewhere else we informed her in our 4 times staying here we have all but once brought the dogs and never paid a fee and on every booking with mark that we have 2 dogs the woman at the desk was very unprofessional I understand doing your job and you have to do what your boss tells you but the way she spoke to us from the moment she called was very unprofessional she threatened to call the cops just because we were asking to talk to her boss about some kind of resolution so we had a way to get another hotel for the night also the hotel constantly smells like cigarettes and pot and everytime we’ve come something has been broken in each room

Kelly Venable

Very clean hotel with enjoyable environment. Very quiet and peaceful, no loud traffic keeping one from catching the much needed zzz's after a long travel. Decent selection of grab and go style breakfast. With 5+ years in the industry myself (from housekeeping, to general manager experience) I was more than grateful for the front desk staff "Kayla" who dealt with a minor issue my husband and I encountered with a very grouchy guest during breakfast. She not only handled things very professional, but she de-escalated it and was able to make both parties happy. 10/10 would absolutely recommend. (OH, not to mention the whirlpool bathtub, was AMAZING)

David Brode

Love this place. Affordable. Free breakfast and pool. Under $100 a night. Can’t beat it. The pool can obviously only be used between Memorial Day and Labor Day so keep that in mind when booking if you want to enjoy pool time. The people are very nice. Now I will say the last time I stayed about 2 weeks ago there was an issue with our booking reservation. It couldn’t be found. So after spending almost 45 mins at the front desk they finally just gave me a room and then the room smelled of mold and I had a headache for days after. I made them aware of it and the woman at the front desk said to me “the carpet probably needs shampooed.” Smh. So I was a bit annoyed by the lack of care. Like she could not have cared less about mold in the room or the potential of getting people sick or myself and wife having a headache. I did contact choice rewards as well and I don’t know if they ever got back and I basically never checked bc I had gotten over my headache and frustration. However next time I stay there I’ll be checking the room and if it has any issues I’ll be calling the manager immediately. But I truly felt like they gave me one of their worst rooms bc they were booked but since I had a reservation confirmation number they had to honor that even though they couldn’t find the booking in their system, so they had to fix it, therefore they gave me a room that I believe wasn’t being used due to the mold situation. Even if that wasn’t the case they still gave me one of the worst rooms in the worst locations. Right beside the utility storage so workers were in and out. Plus my room was on the bottom floor by the side exit/entrance door and no one could enter the hallway past my room except for employees. There were only 4 rooms that allowed occupancy in that section. 2 on the left and 2 on the right side of the hallway then the rest of the hallway was strictly for employees only. There was a sign that stood up in the middle of the hallway that read “no one beside employees beyond this point.” So anyhow I feel as if they put me in any ole room most likely the only one they had.

Stephanie Davidson

If I could give negative stars I would. This was the most disgusting hotel I have ever been to in my life. Full of black mold, and after moving rooms 3 times due to the mold infestation and rancid air quality, we were placed in a room that was not touched by housekeeping. Absolutely foul and when it was brought to their attention they acted like they had no idea what I was talking about. The beds were tossed, the carpets were so disgusting my sons feet turns completely black after walking on them for 5 minutes, and their “hot” breakfast was literally toast and a waffle maker. Housekeeping banging on the door at 8am was extremely annoying. This place is a cesspool, not to mention the people that live there were doing drugs in the parking lot throughout the night. I would rather sleep in a dumpster than go back to this hotel.

Joe B

It was a deal for a bed to lay my head down. It needs some maintenance. A little more attention to detail when cleaning. Half the room lamps didnt work and those that did had weak led light bulbs. All in all, good for $65.

Shane Roane

Worst stay of my life. There's no light in the rooms at all. NO clock. The front desk was not helpful what so ever. And guests beside us were being completely rude and harrassesing our family and the front desk refused to take care of the problem. We will not be staying in this place again.