Comfort Inn West - Edmonton, Alberta

Doug Zackodnik

Not the Ritz but roo.a are clean. TV has lots of channels. Staff is super friendly. One weird thing though is I hot there around 1;30pm and no one at front desk. When I called out several times a young girl came out and looked at .e like I had 3 heads. Said incredulously that no rooms are ready until 3pm. Never had that happen before.
When I finally checked in around 5 there was a garbage bag from previous Tenant. A cleaning lady came by and I asked her to pick it up. She did...and moved it across the hall in front of another room and kept on going. My son commented on her unfriendly attitude.
Not a huge deal but don't work there if you hate it.

Andrew Wood (Epic Holiday)

The wife and I took a day trip to Edmonton and decided to stay the night.

The hotel is in a good location, it's within reasonable distance to other attractions in Edmonton. The room was cozy and clean, and a great price. For future trips to Edmonton, I would definitely return to this location.

Karen Van Dueck

Should be called the DIS-comfort Inn...Don't come here if you want a good night's sleep - the desk will call you in the middle of the night asking some random question they forgot to ask at check in that could have waited till morning....Similar happened at another Comfort Inn in Dryden,Ont the other week..WOULD I recommend NO NO NO NO NO NO NO NO NO NO NO NO
RUN, don't walk, to ANYWHERE else

Tony Dumont

Musty rooms. Very dated. Dead flower pots at the front were a nice touch (zoom in on pic attached).
Wouldn't let me add choice rewards. Said i had to call choice rewards.

Housekeeping staff were friendly. They're doing the best with what they got. They actually were the ones to help fix my broken toilet since the maintenance guy wasn't around. Having a plumbing background i helped them fix it myself.
They need to put some money into this hotel.

Roxanne Haggkvist

Horrible service. I paid for my room in full through Expedia as I always do. When I checked in I showed the front desk my receipt and my credit card statement showing I’d paid in full 3 days prior and they said they don’t see a payment on their end. Made me pay 200+ dollars. They were completely condescending and unhelpful promising to look into it but never called me back. I will never stay at this comfort inn again.

Serena Draves

I booked online and wasn't able to check inn due to a discrepancy with agency id booked with. Regardless the man at the counter was very helpful in trying to ensure I received proper service. Hopefully we can come to an understanding with the online service whom wasn't their company

Kristin Grisdale

The first room we were given had a musty smell that was off-putting. The desk worker kindly gave us a different room. When I went to have a shower there were hairs in it. I then turned down the bed and found more human hairs in the bedding, which I removed. Wgen we got into bed it because clear that the comforter stank of urine. We pushed it down to our feet, deciding to only use the sheet. We discovered that the sheet also smelled of urine. We ended up having to turn the heat up in the room and tried to sleep with no blankets or sheets on. I could not fall asleep until nearly 6am so now today I’m exhausted. We were going to stay at a Comfort Inn with all our family for a wedding in BCnext month but now we don’t feel confident about this chain.

Matthew Linnard

Pet friendly hotel. Small. Good price. In good area with places nearby except its on a one way so only 1 way to get in and out