Holiday Inn Express Jacksonville East, an IHG Hotel - Jacksonville, Florida

Bernhard H

Das Hotel liegt 15 Minuten von der Stadt entfernt und 10 Minuten vom Strand entfernt - mit dem Auto. Drumherum sind einige FastFood-Ketten und Shops. Das Zimmer war sauber und sehr groß. Einrichtung wie man es von einem typischen amerikanischen Ketten-Hotel erwartet. Das Continental Breakfast war auch etwas umfangreicher als woanders. Also alles in allem ein guter Aufenthalt.

Bernd Schulze

Das Personal beim Check In war sehr freundlich und hilfsbereit. Wir haben uns sehr wohl gefühlt. Dafür, dass es ein Holiday Inn Express ist, fanden wir die Zimmer, das Frühstück usw. durchaus angemessen.

USFan

Reward Buchung,
Das zugewiesene Zimmer dürfte die kleinste Zimmergröße der Anlage gewesen sein. Es befand sich direkt im Aufenthaltsbereich zu den beiden Aufzügen im 4. Floor. Beim 2. Aufenthalt am 15.02.2014 ebenfals Rewardbuchung die gleiche Zimmerlage allerdings im 3. Floor mit Eingangsüberdachung direkt vor dem Fenster. Daraus folgt das Hotel vergibt an Reward Gäste die am schlechtersten gelegenen Zimmer. Kein schöner Zug der Hotelleitung.

MattMcD16

My son and I stayed for one night while I was visiting him at college. Our room was clean, cool, and the beds were very comfortable. The shower pressure could have been a bit better but if was fine. We both used the pool which was right outside. The pool area was clean and what we expected. Our breakfast experience was great. The food was hot and plentiful. The kitchen staff was pleasant and attentive to the presentation and cleanliness. I felt like our room and breakfast was a good value. We would stay here again.

Danny S

Overall a great comfortable and clean hotel to stay at for a great price as well! Here’s why:

Customer service guy on the phone found this for us, to fit our specific needs better after a sister hotel couldn’t. Was a little scary not having looked at reviews yet but I trusted him and wow, I’m impressed by this place. Just so nice and clean, night clerk (Mark maybe? Glasses and no hair) is very friendly and made me feel so welcome even late at night.

The beds are huge and plush, the pillows are very comfortable (not too soft or firm). Slept like a baby.

Update for mornings: breakfast is so yummy!! Good variety which is great for families. 6:30am to 9:30am, a little more time than other places so no rush. The breakfast staff are also very friendly and tend the area frequently so everything was always organized and filled.

JulieH

Check-in/out was easy. I got a late check-out, which really helped with our travel schedule. The room was attractive and clean and the bathroom was huge! I slept as well as at home. The gentleman who supplied the continental breakfast was so gracious. I arrived at the very end and he made sure I had what I wanted before he shut down.

Margaret Bartell-Black

This was an absolutely wonderful hotel for the price. We asked for a corner room that might be a little bit larger, and they were happy to accommodate. The room was clean, comfortable, and huge! The staff was very friendly and knowledgeable, the breakfast was excellent with hot and cold foods and wonderful coffee, the room even had a Keurig coffee machine. It is a wonderful choice for a short stay in Jacksonville!

Veronica587

First issue was it took 20 min waiting to be checked in. The guy checking the couple in in front of us was having a lot of problems. Our initial check in went more smoothly. That's where anything close to good stopped. First room 303 was stuffy when we walked in. The AC was off and it hit 80 that day. I got the AC working but then the TV didn't work. So we were moved to 304. The AC there wouldn't even turn on and the room smelled of dampness. The guy came up with a key to 326. That room didn't have a working AC either. Good thing I had a flashlight with me. At this point I told him we were going back down to the lobby with the luggage and he could give me keys to try the room before we moved the luggage. He kept telling me all the ACs had been serviced the week before. Well 2 didn't work at all and 1 was iffy. The AC was working on the first floor so I suggested to try a room there. It had a working AC. If the AC isn't circulating the air you get mold and mildew. I'll never stay here again because of that