MainStay Suites Lancaster Dallas South - Lancaster, Texas

Chani'a Smith

First things first, DO NOT STAY HERE unless you want your car broken into and the owners won’t even let you know because they don’t know who the car belongs too because they don’t take down tag numbers when you check in. There is no security on the property which causes CARS to be BROKEN into or STOLEN 3 times out of the week and every weekend and the owners won’t do anything about it because it’s not their cars!! Literally the worst 2 months of life ‍♀️ I do not know if the owners are not paying housekeepers or what but they have an issue with putting dirty bed sheets on the bed and NOT cleaning properly!!! I have been taking pictures my entire stay because I knew I was gone leave a review when I leave! When I first checked into my room, the microwave was dirty and someone’s hair was in the bathroom tub ?. The hotel it self has only been open for 5 years and already needs repairs, the building is literally falling apart from inside to outside!! The hallway floors are just disgusting ? there is a roach infestation problem also. The washers are awful, they are always dirty in the inside and outside. There isn’t really nothing good to say about this hotel since it got bought out by the new owners ( Indians ). There is mold in the building which they have their maintenance man paint over which was the LAST straw for me to check out and will NEVER come back ✌? the owners take no accountability!!

Jonathan Clark

So, to start with the person at the front desk was great. She was extremely friendly and helpful. The location is good as it's right off of one of the main roads. Now for the okay but not so great part. The hallways had an unpleasant odor. The room was clean but very dated. The lighting is pretty dim, and the water pressure is extremely low. No house cleaning was done during our stay. The air conditioner worked well. It definitely was not worth the price they charge to stay here.

Oscar Moore

Stayed a month because I was In cdl school everyday a car got broken into ...one day I notified the person at desk that there where people outside looking like car thevies about a week later they broke into my firebird trans am an tore it up while the owners cars are park in the best parking places ... they had no remorse...SMH

Amanda

Positive: The room was very spacious. And the front desk was great. He was helpful with pointing us in the right direction for dinner. And was also very prompt in getting us bedding for the pullout. All with a wonderful attitude. Negative: The only thing I didnt like was there really wasnt anything within walking distance. No gas stations or restuarants. Negative: ""

Anonymous

I will be back the is one of the best hotels in the area. The area was nice and safe. The noise level was at a bare minimum. The kitchen is not stocked with enough pans or utensils. Only one dish cloth. Other than that everything was great. All the staff was friendly and personable. I hope to see everyone again soon.

Anonymous

Overall, I would stay again. The rooms were clean. The hotel needs to focus on upgrading amenities such as the pool and exercise room. Needs to be larger. Also the rooms need better lighting and the hotel could be a little quieter for the guests. But I would consider staying again with these few minor adjustments. The room price also was reasonable.

Travis Peete

Bad experience altogether. The television did not work and also had roaches there.

Anonymous

Very clean, no weird odors, friendly efficient hotel staff. Breakfast is adequate. Coffee is always hot and tasty.

This is a great hotel before heading into Dallas. The quality is much better than any downtown Dallas Choice hotel and also convenient